GENERAL TERMS AND CONDITIONS FOR PROVISION OF DIGITAL CONTENT

These General Terms and Conditions (hereinafter referred to as "GTC") of Marie-Sophie Kiepe (hereinafter referred to as "Marie-Sophie Kiepe"), apply to all contracts for the provision of digital content (hereinafter referred to as "Services"), which a consumer or entrepreneur (here in after referred to as "Customer") concludes with Marie-Sophie Kiepe with regard to the Services presented on the website of Marie-Sophie Kiepe (www.mariesophiekiepe.com). 

SERVICES

Marie-Sophie Kiepe provides digital content via her website. The subject matter of such content is set out in the respective service description. Unless otherwise stated in the Marie-Sophie Kiepe's descriptions, the customer has no claim to the selection of a specific person to provide the commissioned service. Marie-Sophie Kiepe renders her services with the greatest care and to the best of her knowledge. However, Marie-Sophie Kiepe does not owe any success or guarantee that the Customer will achieve a certain individual learning success or that the customer will reach a certain individual performance target.Marie-Sophie Kiepe provides digital content in the form of reproducible video material exclusively via the provision of an online videostream. For the proper reproduction of the stream, the customer's system must meet certain minimum requirements, which are communicated to the customer on the website of Marie-Sophie Kiepe. Marie-Sophie Kiepe shall not be liable for technical problems that are attributable to inadequate system requirements on the part of the Customer.

CONCLUSION OF CONTRACT

The offered Services do not constitute binding offers on the part of Marie-Sophie Kiepe, but serve for the submission of a binding offer by the Customer, that he/ she can submit via the online form provided on the website. After entering his or her data in the form, the customer submits a legally binding contractual offer with regard to the selected service by clicking the button “I agree to the terms and conditions” that concludes the registration process. Marie-Sophie Kiepe accepts the customer’s offer by requesting payment from the customer after the customer's contractual declaration has been made. When an offer is made via the online form, the text of the contract shall be stored after the conclusion of the contract and transmitted to the Customer in text form (e.g. e- mail, fax or letter) after the Customer's offer has been sent. The text of the contract shall not made accessible beyond this. The contact for the purpose of processing the contract is made by e-mail. Therefore the Customer must ensure that the e-mail address provided by him/her is correct when submitting the offer so that the e-mails sent by Marie-Sophie Kiepe can be received at this address.

PRICES AND TERMS OF PAYMENT

Two payment options are available to the Customer, which are indicated on the website. In the case of payments in countries outside the European Union, further costs may be incurred in individual cases which are to be borne by the Customer only and can include, for example, costs for the transfer of money by credit institutions. Unless otherwise stated in the Marie-Sophie Kiepe's service descriptions, the prices quoted are total prices which include the statutory value added tax. If payment is made by means of a payment method offered by PayPal, the payment will be processed by the payment service PayPal(Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"), subject to the following terms and conditions. PayPal terms of use, available at https://www.paypal.com/ en/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - under the terms for payments without a PayPal account, available athttps://www.paypal.com/ en/webapps/mpp/ua/privacywax-full. If the credit card payment method is selected, the invoice amount is due immediately upon conclusion of the contract. The processing of the payment method credit card payment is carried out in cooperation with secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag)to which Marie-Sophie Kiepe assigns his payment claim. secupay AG collects the invoice amount from the customer's specified credit card account. In the event of assignment, payment can only be made to secupay AG with debt-discharging effect. The credit card shall bedebited immediately after the customer's order has been sent in the online shop. Even if the payment method credit card payment via secupay AG is selected, the Marie-Sophie Kiepe shall remain responsible for general customer enquiries,e.g. regarding the goods, delivery time, dispatch, returns, complaints, revocation declarations and deliveries or credit notes.

PROVISION OF CONTENT

Marie-Sophie Kiepe is the owner of all rights of use that are necessary for the provision of the services, including teaching materials that may be provided to the client in connection with the provision of the services. The customer may only use the contents of the services, including any teaching materials provided, to the extent required in accordance with the purpose of the contract as agreed by both parties. Unless otherwise stated Marie-Sophie Kiepe grants the Customer the non-exclusive right, unlimited in time and place, to use the content provided exclusively for private purposes. The granting of rights shall only become effective when the customer has paid thecontractually owed remuneration in full. In particular, the customer is not entitled to record the contents of the services or parts thereof or to reproduce, distribute or make publicly available teaching materials without the separate permission of Marie-Sophie Kiepe. In the event of misuse, in particular commercial use, there is a risk of injunctive relief and claims for damages.

LIABILITY

Marie-Sophie Kiepe shall be liable without limitation for every legal reason in the event of intent or gross negligence, in the event ofintentional or negligent injury to life, limb or health, on the basis of a guarantee promise, unless otherwise regulated in this respect, on thebasis of mandatory liability such as under the Product Liability Act. If Marie-Sophie Kiepe negligently breaches an essential contractual obligation, liability shall be limited to the foreseeable damage typical for the contract, unless liability is unlimited in accordance with the above clause. Material contractual obligations are obligations which the contract imposes on the Marie-Sophie Kiepe according to its content in order to achieve the purpose of the contract, the fulfilment of which makes the proper performance of the contract possible in the first place and compliance with which the customer may regularly rely on. In all other respects, any liability on the part of the Marie-Sophie Kiepe is excluded. These liability provisions shall also apply with regard to vicarious agents and legal representatives.

APPLICABLE LAW AND ALTERNATIVE DISPUTE RESOLUTION

All legal relations between the parties shall be governed by the law of the Federal Republic of Germany to the exclusion of the laws onthe international sale of movable goods. In the case of consumers, this choice of law shall only apply insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence. This choice of law withregard to the statutory right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union atthe time of conclusion of the contract and whose sole place of residence and delivery address are outside the European Union at the time of conclusion of the contract. The EUCommission provides a platform for online dispute resolution on the internet at the following link: https://ec.europa.eu/ consumers/odr. This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer. Marie-Sophie Kiepe is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

REFUND

We do not provide refunds once a payment has proceeded.