The following terms and conditions apply to all use of Marie-Sophie Kiepe facilities, workshops, and offerings, regardless of the location, time, or manner in which they are conducted, unless otherwise specified in additional contracts.
RETREATS
Reservations can be made through ThriveCart - please note that only by transferring your booking your spot is secured. You will receive a confirmation email which counts as contract between you and Marie-Sophie Kiepe.
CHANGE & CANCELLATION POLICY
We kindly remind you that the booking is not refundable.
Of course you can always make changes in your booking (please do so in writing). But please be aware that we are a small company which is dependent on each booking. If you cancel last minute it’s very hard for us to fill the spot with a new participant. In that case the following rules apply:
You can change your participation to another workshop, retreat or one and one session within one year up to 30 days prior to the intended starting date. Please get in touch with us via mail.
Cancellations once the retreat has started: NO refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you.
In case of unforeseen circumstances that force us to cancel a retreat from our side — we will notify you as soon as possible and we will provide a FULL refund.
Please note that we are not responsible for your own personal costs like travel expenses, absenteeism or untaken leave days, or any other costs associated with the preparation of your trip.
Please be aware that amendments sometimes have to be made in terms of teachers, schedules, other arrangements.
TRAVEL & HEALTH INSURANCE
Travel insurance is not included in the price of the retreat. We highly recommend an additional purchase of an international travel insurance to provide the utmost protection, including Covid, and to prevent financial loss. It is your own responsibility to have an international health insurance that covers medical care in the specific country you’re traveling to as well as a transport home if need be. Any damage done to the premises where the retreat is held have to be covered by you. Please make sure to inform yourself in time at your local embassy or official government website about any travel restrictions e.g. visa requirements for the country you would like to travel to. It’s your own responsibility to take care about your visa / travel status in time.
LIABILITY
Each client assures with the booking / payment or use of a service (session / workshop) of Marie-Sophie Kiepe to take responsibility for his or her own actions. Marie-Sophie Kiepe does not guarantee any success in terms of healing physical, emotional or mental illnesses. In case of acute physical or mental disorders, psychological or mental suffering, each participant is explicitly advised to consult a medical doctor in advanced.
1:1 SESSIONS
(Mentorship, Somatic Coaching, Women’s Health)
Note for appointments: if you need to cancel your appointment, we respectfully request 24hrs notice.
Policy: Any cancellation or reschedule made less than 24hrs will result in a cancellation fee. The amount of the fee will be equal to the reserved services.
